Toto Lynx™ Privacy Policy

This Privacy Policy was last updated on 6/4/15

Call Logs

As part of Toto Lynx™' service, call logs are recorded and provided to the customer by request. This service enables the customer to audit their call use and history. It is not used for any other purpose.


Changes in Privacy Policy

Changes to our privacy policy may be updated in the future and are available on the Toto Lynx™ website.


Communications and Updates

We send all new Toto Lynx™ customers a welcome email to verify their User information. Existing users may occasionally receive new information on products, services, special deals, or newsletters. We respect the privacy of our users and offer them the choice to opt-out of these communications.


Contact Information

Toto Lynx™ customers can contact Customer Care at: 202-600-2421. Mailing address: 4905 Del Ray Ave., Suite 200, Bethesda, MD 20814 with any questions regarding their Account or our privacy policy.


Customer Care Information

Toto Communications, Inc. utilizes live chat technology to better serve our customers. Anonymous copies of these conversations may be retained in order to identify any common problems and solutions associated with our service.


Information Use

Any information gathered by Toto Communications, Inc. is used only to establish service and notify users about their accounts and Toto Lynx™ services.


Legal Disclaimer

Toto Communications, Inc. complies with privacy and legal requirements and will not disclose any customer's personal information unless compelled to by legal authorities.


Order Information

To receive Toto Lynx™ service, users complete an order form on the Toto Lynx™ website. A customer is required to provide contact information such as name, email, address, phone number and credit card information. This information is only for billing requirements and only the last four digits of the credit card number are retained. If we have difficulties processing an order, we will use the information to contact the customer.


Our use of Cookies

A Cookie is a message given to a web browser by a web server. The browser stores the message as a test file. The user can block cookies by modifying the settings in their web browser.


Personal Information

Toto Communications, Inc. is the sole owner of the information gathered on its website - www.totolynx.com. The personal information gathered here is retained and used to authorize users and service and to inform customers about additional products and services that may be of interest to them. We do not sell or share this information with other companies.


Security

To ensure privacy of connection, out site use a 256-bit strength encryption server over an https connection. Our SSL certificate is signed by VeriSign. This prevents the user's credentials and credit card information from theft via cross-site scripting, Phishing and other fraudulent methods. Viewing of all user information is restricted to the employees who need it to perform specific customer services such as providing billing information and responding to customer questions. All our employees use password-protected screen-savers. As part of our in-house training, our employees are made aware of changes to industry standard security and privacy practices.


Service Cancelation

Account holders can change, transfer or cancel service at any time by selecting the Account / Users tab in the Admin panel on our website - www.totolynx.com


Surveys

Occasionally we may request customers to complete surveys to improve our products and customer service. Customers are under no obligation to complete these. Any information obtained will only be used to improve products and services.


Third Party Sites

Toto Lynx™'s website contains links to other sites as a consideration to users. Toto Lynx™ is not responsible for the privacy practices or contents of any information provided by these external links. Users will need to check the privacy statement of these other sites to understand their policies. Users who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.


Use of Social Media

Toto Lynx™ website contains links to social media sites such as Facebook, Google+, LinkedIn, YouTube, Vimeo and Twitter. These sites may collect the user's IP address, page information, and may set a cookie that enables the social media site to properly function. These social media sites are either hosted by a third party or may be hosted directly on our website. User interaction with these sites is governed by the privacy policy of the third party company providing them.


User Information

Toto Communications, Inc. is the sole owner of the information gathered on www.totolynx.com. Toto Communications, Inc. gathers information from our customers on our web site.


User Testimonials

With customer's permission, we may from time to time, post testimonials on our website. These testimonials may contain personal information.

Contact Us:


info@totocomm.com
202.600.2421

Toto Communications, Inc.
4905 Del Ray Ave., Ste.200
Bethesda, MD 20814
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